An Example of Bad Email Damaging Relationship

I recently received an email request purporting to come from the president of the alumni association of a large private university. It asked me to call the vendor who was preparing a new alumni directory so that I could verify my information. What a scam! The email...

Will They Ever Learn?

March 31, 2011: Sometimes you just have to wonder about an organization. The other day I received a solicitation letter for the annual campaign of a major nonprofit of which I am a member. The letter began “Thank you for your generous support of the (name). As a...